Frequently Asked Questions (FAQ)
- How accurate are the stock forecasts?
- Our stock forecasts are based on historical data and advanced AI algorithms, but they are not guarantees of future performance. Market conditions can change rapidly, and actual results may vary.
- How do I reset my password?
- You can reset your password by clicking the "Forgot Password?" link on the Sign in/Sign up screen. Follow the instructions to reset your password using the email address associated with your account.
- Is my personal data secure?
- The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with our Privacy Policy.
- How do I cancel my subscription?
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Cancel a subscription
- Go to Settings > [your name] > Subscriptions.
- Tap a subscription, then tap Cancel Subscription or Cancel All Services.
- How do I contact support?
- You can contact our support team by emailing us at sahilsingh@mammothinvesting.com. We typically respond within 24-48 hours.
Troubleshooting
App Crashing or Issues Getting the Forecast or Analysis
- Ensure you have the latest version of the app installed.
- Try restarting your device.
- Check your internet connection.
- If the issue persists, contact support with details about when the crash occurs.
Login Issues
- Make sure you are using the correct email address and password.
- If you forgot your password, reset it using the "Forgot Password" link.
- Check your internet connection.
- If you are still unable to log in, contact support.
Data Not Updating
- Close the app completely and open it again.
- Ensure you have a stable internet connection.
- Try refreshing the data within the app.
- If the issue persists, contact support at sahilsingh@mammothinvesting.com.
General Information
Minimum iOS Version: iOS 18